Our Team
With over 20 years of experience as resource planners, business change consultants and customer service champions Keith and Adrian are amongst the leading business strategy consultants in the United Kingdom. Specialising in identifying a company’s resourcing weak points and turning them into its main strengths.
Keith Stapleton
Call: 07884 559303
Having led and worked within Resource Planning for over 15 years my expertise has been built through my experiences across a wide sector of organisations including retail, emergency services, utilities, insurance, sales, customer service and claims in both public and private sectors.
Adrian Hawes
Call: 07814 093420
After working in operational and leadership roles in front and back office I successfully led operational support teams covering resource planning, scheduling, real-time, MI & performance insight, telephony and major business transformation – across sales, servicing and claims environments.
